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Title
Text copied to clipboard!Human Services Worker
Description
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We are looking for a dedicated and compassionate Human Services Worker to join our team. In this role, you will be responsible for providing support and assistance to individuals and families in need, helping them to improve their quality of life and achieve their personal goals. You will work closely with clients to assess their needs, develop and implement service plans, and connect them with appropriate resources and services. This position requires strong communication and interpersonal skills, as well as the ability to work effectively with a diverse population. You will be expected to maintain accurate records, adhere to all relevant policies and regulations, and collaborate with other professionals and agencies to ensure the best possible outcomes for your clients. The ideal candidate will have a background in social work, psychology, or a related field, and a genuine passion for helping others. If you are a motivated and empathetic individual with a commitment to making a positive impact in your community, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Assess clients' needs and develop individualized service plans.
- Provide counseling and support to individuals and families.
- Connect clients with appropriate resources and services.
- Advocate for clients' rights and needs.
- Maintain accurate and up-to-date records of client interactions.
- Collaborate with other professionals and agencies to coordinate services.
- Conduct home visits and outreach activities as needed.
- Monitor clients' progress and adjust service plans as necessary.
- Provide crisis intervention and support during emergencies.
- Educate clients about available resources and services.
- Assist clients with applications for benefits and services.
- Facilitate support groups and educational workshops.
- Develop and maintain positive relationships with community partners.
- Ensure compliance with all relevant policies and regulations.
- Participate in ongoing training and professional development.
- Prepare reports and documentation as required.
- Maintain confidentiality and privacy of client information.
- Provide transportation for clients as needed.
- Assist with program development and evaluation.
- Perform other duties as assigned.
Requirements
Text copied to clipboard!- Bachelor's degree in social work, psychology, or a related field.
- Previous experience in a human services or social work role.
- Strong communication and interpersonal skills.
- Ability to work effectively with a diverse population.
- Knowledge of community resources and services.
- Ability to maintain accurate records and documentation.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Empathy and compassion for individuals in need.
- Ability to handle sensitive and confidential information.
- Strong problem-solving and critical thinking skills.
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office and other relevant software.
- Valid driver's license and reliable transportation.
- Ability to pass a background check and drug screening.
- Flexibility to work evenings and weekends as needed.
- Commitment to ongoing professional development.
- Knowledge of relevant policies and regulations.
- Ability to provide crisis intervention and support.
- Strong advocacy skills.
Potential interview questions
Text copied to clipboard!- Can you describe your experience working in human services or social work?
- How do you handle difficult or challenging clients?
- What strategies do you use to connect clients with appropriate resources?
- Can you provide an example of a time when you successfully advocated for a client?
- How do you ensure that you maintain accurate and up-to-date records?
- What is your approach to crisis intervention?
- How do you stay informed about community resources and services?
- Can you describe a time when you had to collaborate with other professionals or agencies?
- How do you manage your time and prioritize tasks?
- What do you believe are the most important qualities for a Human Services Worker to have?
- How do you handle confidential and sensitive information?
- Can you provide an example of a successful service plan you developed?
- How do you ensure compliance with relevant policies and regulations?
- What motivates you to work in the human services field?
- How do you handle stress and prevent burnout?
- Can you describe a time when you had to provide support during an emergency?
- What is your approach to working with a diverse population?
- How do you stay current with ongoing training and professional development?
- Can you provide an example of a time when you had to adjust a service plan?
- What do you find most rewarding about working in human services?